Make contact

  • Let your family and friends know you are safe.
  • Contact your insurance company as soon as possible to notify them of damages to your property and what your needs are.
  • Update your employer on your situation.
  • Update your children’s school on your status.
  • Clear your schedule of appointments and other obligations to focus on the recovery needs of you and your household

Look after your immediate needs

  • Make sure you are taking care of your needs for food, water, and rest so you can minimize stress and maintain the energy you need to recover after an emergency.
  • Stay calm and know that you can recover but it will take time. The first steps you take after an emergency (calling insurance, reconnecting with family and friends) are important to getting a head start on taking care of your needs.
  • Reach out to family and friends if you are feeling lost, anxious, or overwhelmed. 
  • Reach out to community groups that specialize in supporting mental health and wellness.

Help others

  • Check on your neighbours.
  • Check in with your family and friends and offer what support you can.
  • Look after your well-being so you can be a calm, supportive support to others.
  • Encourage others to talk about the experience and their feelings (especially children).

Returning home

  • Check your yard or front door for any notes or messages from law enforcement, first responders, or utility companies. They may have inspected the area and left instructions to stay out of your home due to a safety risk.
  • Check for damage outside of your home.
  • If safe to enter, check for damage throughout the inside of your home.
  • Dispose of spoiled food and if you are not sure, throw it out.
  • Check your utilities for damage.