Alert Waterloo Region is a service that allows you to receive important public safety messages in the event of a large scale emergency such as a flood, severe weather, or other emergency situations. Notifications can be delivered to home phones, mobile phones, *text and email.

*standard text message rates may apply from your wireless provider

This service will only notify addresses within Waterloo Region and therefore you must subscribe with an address located in Waterloo Region. If you enter an address located outside of Waterloo Region you will not receive notifications.

If you are under 18 years old, you agree that you have the consent of your parent or legal guardian to use this Site or service. The Site and the services are not intended for children under the age of 13. If you are under the age of 13 years of age, then please do not register or use the Site or service.

How is my information used?

The information you provide when you register is collected and used in connection with your use of this Site or service for The Regional Municipality of Waterloo (“Region”), the Police, and Cities and Townships within the Region of Waterloo and will be used to notify the public during large scale emergencies pursuant to the Emergency Management & Civil Protection Act, 1990, s. 3(1). The personal information collected on this form is provided to the Region, Police and the Cities and Townships within the Region of Waterloo, who may also send alerts through this system, both to residents of their own municipality and in some cases to persons outside their municipality. In such cases, they will have access to the information of the individuals to whom their alert is sent. This information may be processed by the Region’s third party service provider. This collection of information is in compliance with the Municipal Freedom of Information and Protection of Privacy Act and the Ontario Municipal Act and is under the legal authority of the Emergency Management & Civil Protection Act.

Questions about handling of your personal information should be addressed to the following applicable municipality: The Regional Municipality of Waterloo, Manager, Emergency Management Office, 5th Floor, 150 Frederick Street Kitchener, ON N2G 4J3, 519-575-4400, or by email emergencymanagement@regionofwaterloo.ca

By subscribing you are accepting the Terms of Use and Privacy Policy.

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***If you subscribed before May 1st, 2019 and would like to update your information please contact us at emergencymanagement@regionofwaterloo.ca.

Alternate ways to subscribe:

You can pick up a paper version of the form at your local Municipal Office or library, or download and print a copy from this link.

Our printable subscription form is also translated into multiple languages. Please print the form and mail it to the address indicated at the bottom of the form. 


Don't see your language available here? Please contact us to request a different language.